Shipping Policy

Effective Date: [DATE]

Thank you for shopping with CASVORA. We are committed to delivering your orders safely and on time. Please review our Shipping Policy below.

1. Order Processing

• All orders are processed within 24-72 hours after your order is confirmed.

• Orders placed on weekends or public holidays will be processed on the next business day.

• If we experience a high volume of orders, processing times may be slightly delayed. In such cases, we will notify you via email or phone whenever possible.

2. Shipping Methods

We partner with trusted courier services to ensure reliable delivery across India.

Available shipping methods may include:

• Standard Shipping

• Express Shipping (where available)

• Cash on Delivery (COD) for eligible locations

The available shipping options will be displayed during checkout.

3. Delivery Time

Estimated delivery times are:

• Metro Cities: 2-3 Business Days

• Other Cities & Towns: 3-7 Business Days

• Remote Areas: 5-10 Business Days

Delivery times are estimates and may vary depending on your location, courier availability, weather conditions, public holidays, or other unforeseen circumstances.

4. Shipping Charges

Shipping charges are calculated at checkout.

• Standard Shipping: 40 Rupees

• Express Shipping (if available): 60 Rupees

• Free Shipping: Available on eligible orders above 2000, if applicable.

Any applicable shipping charges will be clearly displayed before you complete your purchase.

5. Order Tracking

Once your order has been shipped:

• You will receive a confirmation email and/or SMS containing your tracking details.

• You can use the provided tracking number to monitor your shipment through the courier partner's tracking system.

Please allow up to 24 hours for tracking information to become active after dispatch.

6. Delivery Issues and Delays

While we strive to deliver every order within the estimated timeframe, delays may occur due to circumstances beyond our control, including:

• Severe weather conditions

• Natural disasters

• Public holidays

• Transportation disruptions

• Courier operational delays

• Incorrect or incomplete delivery address provided by the customer

If your order is significantly delayed, please contact our support team, and we will assist you in tracking your shipment.

7. Failed Delivery Attempts

If a delivery attempt is unsuccessful because:

• The recipient is unavailable,

• The delivery address is incorrect or incomplete,

• The courier is unable to contact the customer,

the courier may attempt redelivery or return the package to us.

Additional shipping charges may apply for reshipping returned orders.

8. Incorrect Shipping Information

Customers are responsible for providing accurate shipping information during checkout.

We are not responsible for delays or failed deliveries caused by incorrect or incomplete address details submitted by the customer.

9. Damaged or Lost Shipments

If your order arrives damaged or appears to be lost during transit:

• Contact us within 2 Days of the expected delivery date.

• Please include your order number along with photos (if applicable).

We will work with the courier partner to investigate the issue and provide a suitable resolution, which may include a replacement or refund where applicable.

10. International Shipping

At this time, CASVORA:

• Ships only within India.

• Ships internationally to selected countries.

11. Contact Us

If you have any questions about shipping or your order, please contact us:

Store Name: CASVORA

Email: chandansahoo.2023@gmail.com

Business Hours: 24 hours