Terms of service

Terms of Service

Welcome to CASVORA. These Terms of Service ("Terms") govern your access to and use of our website and the purchase of products from us. By accessing or using our website, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use our website.

1. Account Terms

  • You may be required to create an account to access certain features of our website.

  • You agree to provide accurate, current, and complete information during registration and to keep your information updated.

  • You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

  • We reserve the right to suspend or terminate accounts that contain false information or violate these Terms.

2. Pricing and Payment

  • All prices displayed on our website are in Indian Rupees (INR) unless otherwise stated.

  • Prices are subject to change without prior notice.

  • We accept payment through the payment methods displayed during checkout.

  • Cash on Delivery (COD) may be available for selected products and locations.

  • Orders will be processed only after successful payment confirmation or COD verification, where applicable.

  • Applicable taxes and shipping charges will be shown during checkout.

3. Product Descriptions

  • We strive to ensure that product descriptions, images, specifications, and pricing are accurate.

  • However, slight variations in color, size, packaging, or appearance may occur due to photography, manufacturer updates, or display settings.

  • We do not guarantee that all product information is error-free, complete, or current.

4. Order Acceptance

  • Placing an order does not guarantee acceptance.

  • We reserve the right to refuse, cancel, or limit any order at our sole discretion, including orders suspected of fraud, misuse, pricing errors, stock unavailability, or incorrect customer information.

  • If your order is cancelled after payment has been received, the applicable amount will be refunded using the original payment method.

5. Shipping and Delivery

  • We aim to dispatch orders within the timelines mentioned on our website.

  • Estimated delivery times are provided for convenience and are not guaranteed.

  • Delivery may be delayed due to factors beyond our control, including courier delays, weather conditions, public holidays, or other unforeseen circumstances.

  • Customers are responsible for providing an accurate delivery address and contact details.

  • Orders returned due to incorrect address or failed delivery attempts may incur additional shipping charges.

6. Returns and Refunds

  • Returns and refunds are subject to our Return and Refund Policy.

  • Eligible return requests must be submitted within the applicable return period specified for the product.

  • Returned products must be unused, in their original condition, and include all original packaging and accessories unless the item is defective or damaged.

  • Refunds, if approved, will be processed to the original payment method within [BUSINESS DAYS] business days after inspection of the returned item.

  • Certain items may not be eligible for return due to hygiene, customization, or other applicable restrictions.

7. Prohibited Uses

You agree not to:

  • Use the website for any unlawful purpose.

  • Submit false or misleading information.

  • Attempt to interfere with the website's security or functionality.

  • Upload viruses, malware, or malicious code.

  • Copy, reproduce, or exploit any part of the website without prior written permission.

  • Use automated tools, bots, or scripts to access or misuse the website.

8. Intellectual Property

All website content, including text, graphics, logos, images, product listings, designs, and software, is the property of CASVORA or its licensors and is protected by applicable intellectual property laws.

No content may be copied, distributed, or reproduced without prior written permission.

9. Limitation of Liability

To the fullest extent permitted by applicable law, CASAVORA, its owners, employees, affiliates, and partners shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the website or the purchase of products.

Our total liability for any claim relating to an order shall not exceed the amount paid for the relevant product.

10. Indemnification

You agree to indemnify and hold harmless CASVORA, its directors, employees, affiliates, and service providers from any claims, liabilities, damages, losses, or expenses arising out of your violation of these Terms or misuse of the website.

11. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

12. Changes to These Terms

We reserve the right to modify these Terms at any time without prior notice. Updated Terms will become effective immediately upon publication on this website. Continued use of the website constitutes acceptance of the revised Terms.

13. Governing Law and Jurisdiction

These Terms shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising from these Terms or the use of this website shall be subject to the exclusive jurisdiction of the competent courts located in Puri, Odisha, India.

14. Contact Information

If you have any questions regarding these Terms of Service, please contact us:

Store Name: CASVORA

Email: chandansahoo.2023@gmail.com

Business Hours: 24 Hours

Address: Nimapada, Puri, Odisha, India, 752106